If both the presenter and the audience use Skype for Business 2016, can this issue still be reproduced?ĥ. Please check to see if they work in your specific network environment.Ĥ. To exclude it’s an account problem, I have sent you a couple of test accounts (which works fine from our side) via the private message below. If possible, could you try to share the screen with the affected accounts in another network environment to see how it works?ģ. Based on your description, do you mean the issue occurred right after moving your firewall to hosted gate way and everything worked just fine before?Ģ.
To further confirm it, I’d like to collect the following information:ġ. To answer your second question, it is probably a network issue since the screen sharing in Skype for Business No Lync 2010 but wanted to get the scoop if it'd still be capable of screenĪs I know, there are no known issues currently regarding screen sharing from Skype for Business 2016 to Skype for Business 2015, Lync 2013 or Lync 2010. We have a mix of Skype For Business 2016, 2015, Lync Basic 2013. I've asked networking team to investigate the matter but wanted to rule out client incompatibility was a thing. Since the web app failed to present the desktop, would it be fair to assume this is not a client incompatibility but rather an issue with our firewall possibly? Are there any known issues with screen sharing from SFB2016 with SFB2015, Lync 2013, or 2010?Ģ. I got them into the web app, installed the plugin, and they still received this error.ġ. Without anyone in the session yet, they received the error. Start Desktop/Application Sharing due to network issues"Įarlier, I had someone on Skype 2015 who attempted to share their screen. When a presenter begins to share their screen with a party, the presenter will see the error bar appear stating " Cannot
End-users are able to connect to a meeting OK. Sporadically, we've begun to see problems. Recently we've moved our firewall to hosted gateway - a firewall in the cloud if you will.
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